Privacy policy

Privacy Policy

Last Updated: April 27, 2026

At vapesingaporeorder.com, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our website and utilize our shopping services (collectively, the "Services").

1. Information We Collect

To provide a seamless shopping experience, we collect the following types of personal information:

  • Contact Information: Full name, shipping address, billing address, phone number, and email address.

  • Transaction Data: Details of products viewed, items added to your cart, purchase history, and records of any returns or exchanges.

  • Technical Data: IP address, browser type, device information, and network connection details gathered during your visit.

2. Purpose of Data Processing

We utilize your personal information for the following business purposes:

  • Order Fulfillment: To process payments, arrange local logistics/delivery, and facilitate any necessary exchange requests.

  • Customer Support: To provide real-time assistance and respond to inquiries, primarily through WhatsApp for efficient communication.

  • Security & Fraud Prevention: To monitor for potential risks, prevent fraudulent transactions, and maintain a secure environment for all users.

3. Information Sharing & Disclosure

We only share your information with trusted third parties to the extent necessary to provide our Services:

  • Service Providers: Specifically Shopify, which powers our e-commerce platform.

  • Logistics Partners: Local delivery services within Singapore to ensure your orders reach you accurately and timely.

  • Legal Compliance: When required by law, regulation, or to protect the rights and safety of our store and customers.

4. Data Security & Your Rights

We implement industry-standard security measures to protect your data. Depending on your jurisdiction, you may have the right to access, update, or request the deletion of your personal information. Note: While we strive to protect your data, please be aware that no method of online transmission or electronic storage is 100% secure.

5. Contact Us

For any inquiries regarding your privacy or to exercise your data rights, please contact us. WhatsApp is our recommended channel for the fastest response.

  • WhatsApp Support: wa.link/mvapesg

  • Email: audimers12@gmail.com

  • Registered Address: 432A Bukit Batok West Avenue 8, Singapore, 651432