Shipping policy

 

Shipping Policy

At vapesingaporeorder.com, we prioritize fast and reliable delivery to ensure your products reach you at your preferred convenience. We provide island-wide delivery services across Singapore with flexible scheduling.

1. Delivery Time Slots

To better fit your schedule, we offer three daily delivery windows. Please select your preferred slot when finalizing your order:

  • Afternoon Slot: 1:00 PM – 3:00 PM

  • Evening Slot: 6:00 PM – 9:00 PM

  • Late Night Slot: 8:00 PM – 12:00 AM

2. Delivery Fees & Free Shipping

  • Complimentary Delivery: Orders of $220 and above are eligible for FREE island-wide delivery.

  • Standard Delivery: For orders below $220, a standard delivery fee will apply. Please consult your WhatsApp customer service representative for the exact rate based on your specific location.

3. Coordination & Dispatch

To ensure the fastest possible dispatch, please confirm your chosen time slot with the same WhatsApp representative who assisted with your order. This direct coordination allows our logistics team to prioritize your delivery and provide a smoother experience.

4. Real-Time Tracking & Support

  • Live Updates: For real-time updates on your courier’s status or to request an urgent change of address, please contact us directly via WhatsApp.

  • Note on Communication: We strongly do not recommend email for delivery-related matters, as it may cause delays in response. For immediate assistance, always use our WhatsApp channel.